01622 682535

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What we do?

We support a variety of people across Kent and the South East who have a:

  • Learning disability
  • Autism
  • Mental health diagnosis
  • Dementia
  • All or None of the above



We are recruiting NOW for a variety of different roles. Please visit our jobs page for more information.

Do you need support?

Do you need support?

01622 682 535

Enquire online 
What people are saying ...

What people are saying ...

Read more 

Upon his first visit to our new offices: ''Excellent, 10/10 for everything...

Jeremy H.

“I think the company has made great progress during the last twelve...

Roger Harden

I like living here, the staff are friendly and help me do cooking. I enjoy...

Neal George



Looking after yout mental health and wellbeing during self isolation is very important.

A long period of isolation may well be a necessary measure for public health but it has been acknowledged that it could also have a detrimental impact on people’s mental health. Here are some useful tips to help keep your mental health in check during this difficult time.

Support is also available from https://www.kent.gov.uk/social-care-and-health/health/release-the-pressure

You can find contact information here.


How to Help prevent the spread of disease

Please refer to the Infection Prevention and Control Policy


Isolation rules set by the government:

  • Stay at home
  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • If you go out, stay 2 metres (6ft) away from other people at all times
  • Wash your hands as soon as you get home

Do not meet others, even friends or family.

You can spread the virus even if you don’t have symptoms.

What are the early warning signs?

According to the NHS and the World Health Organisation (WHO), early symptoms of coronavirus infection usually include:

  1. A runny nose
  2. A cough and/or sore throat
  3. A high temperature
  4. Feeling tired
  5. Difficulty breathing

There is currently no vaccine to prevent 2019-nCoV infection. The best way to prevent infection is to avoid being exposed to this virus. However, as a reminder, CDC (Centres for Disease Control and Prevention) always recommends everyday preventive actions to help prevent the spread of respiratory viruses, including:

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

For information specific to healthcare, see CDC’s Hand Hygiene in Healthcare Settings


These are everyday habits that can help prevent the spread of several viruses. CDC does have specific guidance for travelers.

For any concerns or further information please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Please see the Operation Impact Weather Warning under the News section.

Commited to Driving up Quality

For 30 years we have put people at the heart of everything we do. We support vulnerable people in Maidstone, Medway and across Kent, either at home, work or abroad and in the community to live their lives as independently as possible.

We are firmly committed to driving up the quality of care and support and are not prepared to compromise on this.


If you are looking for any level of support, please use the links above to find more information about the services we can offer you. We bring together firsthand professional experience of owning, managing and working within care and support settings, with a wide knowledge of best practice and current legislation to offer a range of training and consultancy services for other care providers.

We offer experienced and fully trained support staff, we aim to look after our staff so they can support others in the best possible way. As a company we are committed to improving the lives of the staff we employ as well as the people we support.

We are working with the Kent Healthy Business Scheme within KCC and we are proud to have achieved the standards required to say we are a Healthy Business. But we are not prepared to stop there, we want to continue to be the best employer for support workers in Kent, we survey our staff to find out what they want us to do and how we can improve the same way we focus on our service users views to improve the support we offer, we use our staff views to improve the conditions and functions they perform.


We have achieved the standards of a Healthy business. 

And we are still heading for the next level, our staff are the reason people choose us.

We have great retention and its only growth that gives us the opportunity. 

We look after them to look out for you.



Find out more throughout our website........... Enjoy Browsing 

Phoenix Support

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