Learning Disability Support
Learning Disability Support
Phoenix Support provides person-centred support for adults with learning disabilities. We support people in their own homes, in supported living and in the community.
We listen to what matters to you. We work with you to build support around your needs, goals, choices and communication preferences.
What the service is
Our support is designed to help you live as safely, independently and confidently as possible. The amount and type of support will depend on your assessed needs, agreed outcomes and funding.
We support adults aged 18 and over, mainly in Maidstone, West Kent and surrounding areas of Kent. Whether we can provide a service will also depend on safe staffing, travel and whether we can meet your needs well.
Your choices
No decision about me, without me.
You should be involved in decisions about your support. We will ask what is important to you, how you prefer to communicate, what you want to achieve and how you want support to be provided.
With your agreement, we can involve family members, advocates, representatives and professionals. We will respect your privacy, dignity, rights, culture, identity and personal preferences.
Contact us
To discuss support or make a referral, contact the Phoenix Support office.
Address:
Phoenix Support, 17 Hart Street, Maidstone, Kent, ME16 8RA
Telephone: 01622 682535
Email: info@phoenixkent.com
Website: www.phoenixkent.com
What we can help with
Depending on your support plan, we may help with:
- Personal care and daily routines
- Medication support
- Shopping, cooking and preparing meals
- Household tasks and looking after your home
- Attending health appointments and following agreed health plans
- Communication, making choices and understanding information
- Building daily living skills, confidence and independence
- Accessing the community, activities, education or work opportunities
- Maintaining relationships and staying connected with people who matter to you
- Staying safe and managing agreed risks
We will be clear about what we can provide. If another service or professional is needed, we will discuss this with you and the people involved in your support.
How support starts
- Contact us, or ask your social worker, care manager, family member, advocate or another professional to contact us.
- We talk with you about what support you need and what matters to you.
- We complete an assessment to check whether we can meet your needs safely and well.
- If the service is suitable and funding is agreed, we develop a person-centred support plan with you.
- We plan the start of your support, introduce the team and review how things are going.
Partners & Accreditations
Latest News
Service user’s and staff had a trip up the river on the Kentish Lady having lunch at the pub...
A service user and staff had a trip round the Medway estuary on the jet stream tour...
Some Service User's and staff went to watch the Raft Race at the River Festival.
Are you looking for support?
Call us on 01622 682535
or all other enquiries email info@phoenixkent.com
(Monday - Friday, 9:00am - 4:00pm)